Troubleshooting / Common Issues

If you’ve already upgraded to a Spoonful Unlimited plan, but don’t have access to the features, there are a few...

If you’re having trouble scanning a product, there are few things you can do to troubleshoot the issue. Scan rectangle...

If you see something that doesn’t look right, please report it! We’re happy to take a look and make any...

If you notice that a prior scan has changed colors from say, red to yellow or yellow to green, it...

Every once in a while, you may come across a product that has an incorrect image. Currently, we use a...