Why won’t my product scan? If you’re having trouble scanning a product, there are few things you can do to troubleshoot the issue. Scan rectangle...
How to submit a product that won’t scan When you scan a product that isn’t in our database, you’ll see a popup that asks if you’d like to...
How do I report a product? If you see something that doesn’t look right, please report it! We’re happy to take a look and make any...
Does the scanner work for Trader Joe’s and Aldi products? Currently, the scanner works on roughly 50% of Trader Joe’s and Aldi products, but many will come up as product...