Why won’t my product scan? If you’re having trouble scanning a product, there are few things you can do to troubleshoot the issue. Scan rectangle...
Get instant results on submitted products with Spoonful AI As of July 8th 2024, we’re excited to announce that products you submit will return a result in seconds with...
How do I report a product? If you see something that doesn’t look right with a product, please report it! We have a dedicated team on...
Does the scanner work for Trader Joe’s and Aldi products? Currently, the scanner works on roughly 50% of Trader Joe’s and Aldi products, but many will come up as product...
Low Confidence when Submitting a Product After submitting product photos, you may encounter a screen that indicates “Low confidence” on the current submission. This may occur...